Cook’ Paint and Body Shops – Florida Panhandle
Property Restoration Services – Hurricane Ivan, Dennis Complete has been pleased to be the restorer of choice for Cooks Paint and Body and related properties. Mr. Gene Cook selected Complete…
Holiday Inn Express, Hurricane Ike – Houston, Texas
Hurricane Ike Infrared Imaging Review and Cost Consulting Hurricane Ike made landfall as a strong category two storm affecting Galveston and Houston, Texas before moving further inland. Complete was asked by…
Hurricane Ivan – Lambert Beach House Perdido Key FL
This residence, which was part of a townhouse complex near the Florabama Restaurant on Perdido Key, suffered extensive damage from Hurricane Ivan in 2004. Owner Janet Lambert hired Complete, Inc….
Pembroke at Landfall Hurricane & Construction Defect Restoration – Coastal North Carolina
This gated community on the coast of North Carolina was a significant portion of my early training in insurance restoration and water intrusion repair. These townhomes totaling more than 150,000…
Fire Loss: Ocean Springs, MS
In March of 2008 the fire consumed the residence and burned significant portions of the residence including the floor, wall and roof framing making a restoration impossible this time around….
University of Florida Hurricane Simulator Review
If scientists at the University of Florida have their way, water intrusion during a hurricane may someday be a thing of the past…
Keith Co/BKS Inc. Investigation & Trial – Hurricane Katrina; Mississippi
Complete, Inc and its president John Minor were asked to provide restoration management & expert witness services to this chain of more than 50 gas stations serving Southern Mississippi. The…
Glossary of Terms
• Documentation of Conditions– high resolution topical photos by Complete or harvesting of photos of others journalled and then provided digitally and hosted for use of client
• Initial Report Generation – What’s wrong, what’s it going to take to fix it, and what’s it going to cost in brief
• Constructive Total Loss/ Restorable – 50% rule determination and documentation, wind code interpretation, NFIP rule understanding , causation experts
• Scheduling of Repairs – Microsoft Project, Word Draw software, GAANT
• Estimation of Costs – Xactimate with current city specific costs broken out in insurance industry line item estimating and them simplified for real world use.
• Preparation of Budget – Broken out material labor, units per trade type
• Construction Details – Preparation of manufacturer selections and applicable warranty requirements
• Permitting and Inspection Services – Preparation of permit request, zoning and time specific inspections
• Construction Management – Preparation of work orders and/or quality assurance inspections for individual vendors and contractors, site management, security
• True Referral – Independent professional experts in individual characteristics of wind and flood claims i.e. engineers, surveyors, real estate appraisers, general contractors, roofing contractors, drying contractors, industrial hygienists, interior decorators, contents specialists, computer hardware and software service providers certified public accountants, ale specialists, realtors. When we refer an outside pro we have no interest in those dollars other than the time we spend to work with them. We understand our limitations and do not provide legal, engineering or other advice that requires the use of a professional. Complete, Inc is proactive and involved in the application of building code throughout the South East for the last decade. We are the first to bring in an expert when as subject matter will be better covered by licensed professionals in that venue.
General Contracting Services – Complete, Inc. as Complete General Contractors Inc FLCGC061674 provides for full service restoration services in select circumstances. In this case we typically charge at Xactimate rates when they include allowances for site specific management above the line and before application of overhead and profit of 20 %.Hubbard Beach House Restoration Following Hurricane Ivan, Pensacola Beach, FL
This beautiful beach house owned by Jane Hubbard is located one row off Pensacola Beach on Ariola Dr. The residence was badly damaged by Hurricane Ivan in 2004 with the…
Restoration of the City of Plymouth NC League Of Municipalities: Hurricane Isabel
At the request of the N.C. League of Municipalities, Complete, Inc. was asked to review damages caused by wind and flood to city owned properties in the days following weather…
Hurricane Damage: The First 60 days of the Road Home
Hurricane Claims – The first 60 Days of the Long Road Back
Hurricanes have become a big part of the end of summer ritual for people living in the southeast with massive economic impact. These costs are counted in the billions of dollars and are felt by industry… more >>
Interior and Exterior Restoration: Bald Head Island Residence
This property was badly damaged by builder liability and Complete was selected for the restoration of this residence. The consultants were from RV Buric and the lawyers Joel Rhine and…
Lowell Office Building: Expert Witness Case Study – Water Intrusion
Water Intrusion Complete, Inc. was hired to work as experts in this water intrusion builder liability claim on this commercial class an office space. There were a number of issues…
Construction Defect – EIFS/Stucco Home – Hard Construction
Complete, Inc. was hired by a prominent local attorney for the purpose of providing expert witness testimony for this property with synthetic stucco exterior cladding. We did a thorough investigation…
Commercial Roof & Wall Diagnostics – Volusia County
New: Infrared Thermal Imaging Camera!
Complete General Contractors are Certified Thermographers and have extensive training on an annual basis in building diagnostics.
• Detects moisture in building material that can destroy structural integrity and foster mold growth.Panoramic Hatteras Island Home
In December of 2003 Complete, Inc. was contacted to provide flood restoration services to the Panorama Cottage. Hatteras Island in the Outer Banks was badly damaged by Hurricane Isabel in…
Intracoastal Waterway Storm Surge Wall
Complete, Inc. was retained by a prominent Landfall property owner on Ocean Point Dr. in the gated community of Landfall in Wilmington, N.C. to build a storm wall for his…
Historic Metal Shingle Roof
Complete, Inc. was invited to this home in Eastern NC in the fall of 2000. The property had suffered wind damage after the many storms over the early 90’s. Complete,…
558 Inspections
La. Supreme Court Decision – Attached – John Minor, Expert – Hurricane Gustav V Construction Defect
John Minor of Complete, Inc. was asked to review the damages to the above referenced property after being referred by a La. General Contractor. The residence appeared to be of high quality built on a golf course at the Point in S. Louisiana.
Construction Defect
SB 360 Construction Defect
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Construction Defect
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Historical Context
Consumer protection laws and building codes have been around since the first Mason quarreled with their client the Shepard. In 1772 BCE rules were established by the Code of Hammurabi and have continued since confounding contractors and…
Diagnostic
South FL Condo Buildings Require 40-year Recertification Inspection
Florida Condo Building - Photo by Complete
The need for professional inspections of multifamily mid-and high-rise structures has never been clearer than in recent times. Our firm has been a leader in water intrusion and building inspection services for more than 20 years and we welcome this attention to detail.
Our engineers expect that there will be major changes in the state of Florida…
Expert Witness
First United Methodist Church – Hurricane Sally – Pensacola, FL – September 16th, 2020
Complete was proud to serve as cost experts on this historic church in Pensacola following Hurricane Sally. It was full-circle experience for me as I had been involved in the restoration of this property after Hurricane Opal hit my hometown of Pensacola in 1995.
FEMA 50% Rule
The effect of the 50 percent rule in SW Florida
The 50 Percent Rule - Substantial Damage after Hurricane Ian
Hurricane Ian was one of the most powerful storms to ever hit the coast of Florida with one minute sustained winds reported at over 150 MPH and the cause of more than 125 deaths. This storm is rated as a Major Hurricane, Category 4, just shy of the 157 MPH sustained necessary to be a…
Fire Damage
Forensic Engineering – What does one look for in a forensic report?
UF Engineering - Hurricane & Building Failure Research
What is a Forensic Engineering report? Why do I need one on hurricane damaged building claims? Forensics, as I have seen it play in the field over the last two decades as an insurance appraiser, expert, and now owner of a small engineering company. Forensics is where science and the courtroom meet in the form of a hurricane,…
Flood Damage
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Forensic Engineering
Hurricane Michael: City of Lynn Haven Four Years Later
City of Lynn Haven Hurricane Michael Appraisal
The City of Lynn Haven, Fla. sustained damages from Hurricane Michael on Wednesday, October 10, 2018. Over 51 separate locations were affected by the storm. Of these buildings the Police Station, City Hall, Library, and Recreation Center sustained the worst damage, resulting in complete or partial demolition of these sites.
The City razed 57,000 sf of community buildings located…
Hail Damage
$42M for Amarillo Schools Hail Claim
https://youtu.be/yxdrIhvGImE
Complete is pleased to announce the resolution of the Amarillo School District 2013 hail claim. An agreement of $42M was reached between the school district and the insurer. This agreement was the result of hard work by the appraisal panel, the school district, the insurer and their counsel. John Minor was the appraiser for the district, working out the differences between the parties. John…
Hiring a Forensic Engineer
Forensic Engineering – What does one look for in a forensic report?
UF Engineering - Hurricane & Building Failure Research
What is a Forensic Engineering report? Why do I need one on hurricane damaged building claims? Forensics, as I have seen it play in the field over the last two decades as an insurance appraiser, expert, and now owner of a small engineering company. Forensics is where science and the courtroom meet in the form of a hurricane,…
Roof Damage
First United Methodist Church – Hurricane Sally – Pensacola, FL – September 16th, 2020
Complete was proud to serve as cost experts on this historic church in Pensacola following Hurricane Sally. It was full-circle experience for me as I had been involved in the restoration of this property after Hurricane Opal hit my hometown of Pensacola in 1995.
Tornado Damage
Pensacola Tornado Damage – Steps to Resolving Disputed Claims – DFS Mediation, Appraisal & Public Adjusters
Enhanced Fujta scale
Tornadoes are rated on an EF (Enhanced Fujita) scale of o -5 (a 5 can flat knock down a structure). Dr Fujita from the University of Chicago came up with the scale in 1971 which is based on the type of damages and the width and breadth of same. The reason a scale was necessary as the winds from a tornado will…
Water Damage
First United Methodist Church – Hurricane Sally – Pensacola, FL – September 16th, 2020
Complete was proud to serve as cost experts on this historic church in Pensacola following Hurricane Sally. It was full-circle experience for me as I had been involved in the restoration of this property after Hurricane Opal hit my hometown of Pensacola in 1995.
Wind Damage
Engineering Scope and Price Consulting: Hurricane Michael Recovery for Bay Haven Charter Schools, Bay County, FL
Project Overview
Wind Speed Diagram Hurricane Michael - Graphic by Complete
In the aftermath of Hurricane Michael, Bay Haven Charter Schools in Bay County, Florida, faced significant challenges due to widespread damage. As the region worked toward recovery, and dealt with the costs of same, Bay Haven Charter Schools needed reliable guidance to navigate the complex process of assessing, repairing, and rebuilding their facilities. Team Complete…
Wind Damage Vs. Flood Damage
Engineering Scope and Price Consulting: Hurricane Michael Recovery for Bay Haven Charter Schools, Bay County, FL
Project Overview
Wind Speed Diagram Hurricane Michael - Graphic by Complete
In the aftermath of Hurricane Michael, Bay Haven Charter Schools in Bay County, Florida, faced significant challenges due to widespread damage. As the region worked toward recovery, and dealt with the costs of same, Bay Haven Charter Schools needed reliable guidance to navigate the complex process of assessing, repairing, and rebuilding their facilities. Team Complete…